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Communication Process to Address Site Level Issues

HANC works closely with network staff, OPCRO, OCSO and other DAIDS offices to identify and address priority site management issues. Supporting activities include:

  • Network Leaders, OCSO, OPCRO and other stakeholders will identify an evolving list of site management issues and opportunities to better coordinate their respective efforts. Topics may include such issues as: reducing confusion around site monitoring by clarifying site new performance monitoring policies; clarifying DAIDS and networks respective responsibilities and harmonizing site establishment processes; and address issues relevant to site core budgets.
  • HANC holds monthly calls with OCSO leadership to facilitate communication and coordination of site level activities.
  • HANC holds quarterly calls with both OCSO and OPCRO leadership to facilitate communication and coordination of site level activities.
  • HANC convenes topic-specific working groups on an ad-hoc basis to address site level issues that emerge.

HANC also works with a cross-network Site Coordinators working which consists of both domestic and international site coordinators from each network.  The overall objective of this WG is to discuss and address issues relevant to harmonization of policies, procedures and training at the site level across the networks. Supporting activities include:

  • Monthly site coordinator teleconferences are dedicated to address significant site issues common across the networks.
  • Issues that emerge from the Site Coordinator WG are discussed with the network leaders, core/operations centers, OCSO and/or OPCRO as appropriate.
  • HANC provides the site level perspective to DAIDS and or core/operations centers on new or revised policies and procedures as discussed on these calls.
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